Terms & Privacy

1. Terms of Service

By accessing and using Oratoon services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

1.1 Service Description

Oratoon provides an AI-powered animated avatar solution that can be embedded on websites to engage with visitors through voice interaction. The service includes avatar customization, voice synthesis, natural language processing, and website integration capabilities.

1.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

1.3 Acceptable Use

You agree not to use Oratoon for any unlawful purposes or in any way that could damage, disable, overburden, or impair our services. This includes but is not limited to:

Creating or distributing harmful content
Attempting to gain unauthorized access to our systems
Using our service to collect personal information from website visitors without their consent
Training the avatar to provide misleading or harmful information

1.4 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our service at any time, with or without notice. We will not be liable to you or any third party for any such modifications, suspensions, or discontinuations.

1.5 Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

2. Privacy Policy

2.1 Information We Collect

When you use Oratoon, we collect the following types of information:

Account Information: Email address, name, and billing information when you register for an account
Website Content: Content from your website that you provide for avatar training
Interaction Data: Conversations between your website visitors and the Oratoon avatar
Usage Information: How you use our service, including features accessed and performance metrics

2.2 How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Train and improve our AI models
Monitor and analyze trends, usage, and activities in connection with our services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Communicate with you about products, services, offers, and events

2.3 Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who perform services on our behalf
To comply with legal obligations
To protect the rights, property, or safety of Oratoon, our users, or others
In connection with a business transfer, such as a merger or acquisition

2.4 Data Security

We implement appropriate technical and organizational measures to protect the information we collect and maintain. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

2.5 Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing and receiving a copy of your data
Correcting inaccurate data
Requesting deletion of your data
Restricting or objecting to processing
Data portability

To exercise these rights, please contact us using the information provided below.

2.6 Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our services. You can control cookies through your browser settings and other tools.

3. Contact Information

If you have any questions about these Terms & Privacy Policy, please contact us at:

Email: support@oratoon.com

4. Changes to This Policy

We may update this Terms & Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Last updated: May 22, 2025